Terms & Conditions
Last updated: 8 August 2026
These Terms & Conditions apply to educational products and services supplied by The Everyday Female Athlete.
This page also contains our:
Refund & Cancellation Policy.Website Terms of Use.
Disclaimer.
Accessibility Statement.
Part One — Terms & Conditions of Sale
1. About Us
The Everyday Female Athlete is a trading name of The Blonde Collective Ltd, a private limited company registered in England and Wales.
Registered company name: The Blonde Collective Ltd
Company number: [INSERT]
Registered office: [INSERT]
Place of registration: England and Wales
Email: hello@everydayfemaleathlete.com
These disclosures should remain readily accessible on the website. UK company trading-disclosure requirements expressly apply to company websites.
2. About These Terms
These Terms govern purchases from and participation in educational products and services provided by The Everyday Female Athlete.
They may apply to:
Online courses.
Live or blended courses.
Workshops and webinars.
Digital resources and toolkits.
Assessments.
Certification and CPD activities.
Other professional educational services.
Information shown on the relevant sales or course page forms part of the information provided to you before purchase.
3. Eligibility and Entry Requirements
Our educational services are primarily intended for people aged 18 or over.
Some programmes may have specific entry requirements.
Where entry requirements apply, you are responsible for providing accurate information about your qualifications or experience.
We may decline or cancel an enrolment where material eligibility requirements have not been met or materially inaccurate information has been supplied.
4. Course and Service Information
We take reasonable care to describe our educational services accurately.
Relevant information may include:
Course content and learning outcomes.
Delivery format.
Dates and times.
Access periods.
Entry requirements.
Assessment requirements.
Certification or accreditation status.
Price.
Included resources.
Technical requirements.
We may make reasonable changes where necessary to update research, professional guidance, educational materials, contributors, teaching methods or platform functionality.
Where a material change substantially affects the service purchased, we will take reasonable steps to provide an appropriate alternative or remedy.
5. Orders and Contract Formation
Submitting an order constitutes an offer to purchase the relevant educational product or service.
A contract is formed when we accept the order and provide confirmation or access to the purchased service, whichever occurs first.
You are responsible for checking your order information and notifying us promptly of errors.
6. Prices and Payment
Prices will be displayed before purchase and will state applicable taxes where required.
Payment must be made using an accepted payment method.
Where an instalment plan is offered:
The instalment plan divides the total agreed price and is not a pay-as-you-go arrangement unless expressly stated otherwise.
Payments must be made on the agreed dates.
You remain responsible for payments properly due under the contract.
Access may be suspended where a payment remains overdue.
Suspension does not itself cancel outstanding contractual payment obligations.
Nothing in this section affects your statutory consumer rights.
7. Digital Content and Immediate Access
Some EFA products include digital content supplied immediately after purchase. Where you are a consumer and we propose to begin supplying qualifying digital content during a statutory cancellation period, we will obtain any express consent and acknowledgement required by law before supply begins.
Where the legal requirements for immediate digital supply have been satisfied, you may lose your statutory right to cancel once supply begins.
Your statutory rights relating to digital content that is faulty, misdescribed or otherwise does not conform to the contract remain unaffected.
8. Course Access and Technical Requirements
You are responsible for having suitable internet access, equipment and software.
Access is:
Personal to the registered learner.
Non-transferable unless we expressly agree otherwise.
Subject to any access period stated when you purchase.
Subject to compliance with these Terms.
Temporary interruption may occur due to maintenance, security, platform failures or circumstances outside our reasonable control.
9. Live Education
Where education includes scheduled live delivery:
Dates and times will be provided.
You are responsible for attending at the appropriate time.
Attendance requirements may apply.
Recordings are not guaranteed unless stated.
Recording access may be time limited.
We may reasonably replace a tutor, adjust a timetable or change a delivery platform where necessary.
10. Learner Responsibilities
Learners must:
Provide accurate information.
Complete required work honestly.
Behave respectfully.
Follow reasonable educational instructions.
Protect account credentials.
Use educational materials only as permitted.
Work within their professional qualifications, competence and scope of practice.
Learners must not:
Share accounts or login credentials.
Record teaching without permission.
Distribute protected educational materials.
Submit another person's work as their own.
Use EFA materials unlawfully.
Harass learners, tutors or staff.
Interfere with platform security.
11. Assessment and Certification
Where assessment applies:
Requirements will be communicated.
Submitted work must be the learner's own.
Deadlines and resubmission requirements may apply.
Certification depends upon meeting the stated requirements.
Certificates may confirm completion, CPD activity or successful assessment as applicable.
Unless expressly stated otherwise, an EFA certificate does not:
Constitute a regulated qualification.
Confer statutory professional registration.
Authorise practice outside the learner's existing professional scope.
Guarantee recognition by an employer, insurer, professional body or regulator.
12. Accreditation and Professional Recognition
Where accreditation, endorsement or professional recognition applies, its status will be stated accurately on the relevant course information.
Accreditation arrangements may be subject to external standards, review and change.
We will not knowingly describe a course as accredited or endorsed before that status has been formally confirmed.
13. Intellectual Property
All intellectual-property rights in EFA materials remain owned by or licensed to The Blonde Collective Ltd.
Protected material may include:
Courses and teaching materials.
Educational frameworks.
Teaching methodologies.
Coaching and decision-making frameworks.
Videos and audio.
Presentations.
Workbooks.
Digital resources and downloads.
Templates.
Assessments and assessment materials.
Certification materials.
Graphics and illustrations.
Written website and educational content.
Branding and trade marks.
Purchase or enrolment grants you a limited, personal, non-exclusive, non-transferable licence to use relevant materials for your own learning and professional reference.
Unless expressly authorised in writing, you must not:
Copy or reproduce substantial materials.
Share login credentials or course access.
Distribute, publish or upload materials.
Sell, license or commercially exploit EFA materials.
Adapt EFA materials to create competing educational products.
Deliver EFA frameworks or teaching materials as your own education.
Remove copyright, trade mark or proprietary notices.
Record teaching sessions.
Permit another person to access materials through your account.
Nothing in these Terms prevents uses permitted by applicable copyright law.
14. Educational and Professional Boundaries
The Everyday Female Athlete provides professional education and development.
Our education does not constitute:
Medical advice.
Diagnosis.
Treatment.
Individual healthcare advice.
Legal advice.
Psychological or therapeutic services.
Learners remain responsible for:
Their professional conduct.
Working within their competence and scope of practice.
Appropriate referral.
Their own coaching and professional decisions.
Compliance with relevant professional, regulatory, employer and insurance requirements.
15. Accessibility and Reasonable Adjustments
We aim to make our educational services reasonably accessible.
Requests for reasonable adjustments should be made as early as practicable to hello@everydayfemaleathlete.com.
Requests will be considered individually, taking account of the learner's needs, the requirements of the course or assessment, available technology and what is reasonable in the circumstances.
Further information appears in our Accessibility Statement below.
16. Cancellation and Refunds
Cancellation, refund, transfer and deferral arrangements are set out in the Refund & Cancellation Policy below.
Nothing in these Terms excludes or restricts statutory consumer rights that cannot lawfully be excluded.
17. Cancellation or Changes by The Everyday Female Athlete
We may cancel, postpone or reschedule a live educational service where reasonably necessary.
Where we cancel a service and cannot provide a reasonable alternative, affected customers will normally receive an appropriate refund relating to the cancelled element.
We are not responsible for consequential costs such as travel, accommodation or loss of earnings except where applicable law requires otherwise.
18. Complaints, Appeals and ADR
Concerns should initially be raised with us at hello@everydayfemaleathlete.com.
Where applicable:
Service complaints will be handled under our Complaints Policy.
Challenges concerning assessment decisions will be handled under our Appeals Procedure.
Where an applicable Alternative Dispute Resolution process is available or required and a complaint remains unresolved, we will provide relevant information where required by law.
19. Suspension and Termination
We may suspend or terminate access where:
Payments properly due remain outstanding.
Accounts are shared.
Intellectual property is misused.
Conduct presents a material safety or integrity concern.
Fraud or unlawful activity is reasonably suspected.
These Terms are materially breached.
Where appropriate, we will explain the reason and provide a reasonable opportunity to respond.
Termination arising from a learner's breach does not automatically create a right to a refund.
20. Liability
Nothing in these Terms excludes or limits liability for:
Death or personal injury caused by negligence.
Fraud or fraudulent misrepresentation.
Breach of statutory consumer rights.
Any other liability that cannot legally be excluded or limited.
Subject to applicable law, we are not responsible for losses that:
Were not reasonably foreseeable when the contract was formed.
Result from using educational content outside its intended purpose.
Result from acting outside professional competence or scope.
Arise from third-party systems outside our reasonable control.
Nothing in these Terms limits rights or remedies available to consumers under applicable law.
21. Events Beyond Our Reasonable Control
We are not responsible for delay or failure caused by events outside our reasonable control.
These may include:
Internet or utility failure.
Platform outage.
Cyber incidents.
Serious illness or incapacity.
Industrial action.
Government restrictions.
Natural disasters.
Public-health emergencies.
Material failure of third-party providers.
We will take reasonable steps to minimise disruption.
22. Privacy
Personal information is handled in accordance with our Privacy Policy.
23. Changes to These Terms
The Terms applicable to a purchase will generally be those in force when the relevant contract is formed.
We may update these Terms for future purchases or where changes are required by law, regulation or service operation.
24. Governing Law
These Terms are governed by the laws of England and Wales.
Consumers retain any mandatory rights relating to applicable law and jurisdiction that cannot lawfully be excluded.
25. Contact
The Everyday Female Athlete
A trading name of The Blonde Collective Ltd
Email: hello@everydayfemaleathlete.com
Company number: 16407204
Registered office: Nightingale House, 46-48 East Street, Epsom, England, KT17 1HQ
Part Two — Refund & Cancellation Policy
1. Purpose
This policy explains our arrangements for cancellations, refunds, transfers and deferrals.
It forms part of the Terms & Conditions of Sale.
Nothing in this policy affects statutory consumer rights.
2. Statutory Cancellation Rights
Different statutory cancellation rules may apply depending on whether you purchase:
Digital content.
Services.
Live education.
Other products.
Where a statutory cancellation right applies, information about that right will be provided before you purchase.
3. Digital Content
Digital content may include:
Recorded education.
Videos.
Workbooks.
Templates.
Digital toolkits.
Downloadable resources.
Where immediate digital supply begins during an applicable statutory cancellation period, we will obtain any express consent and acknowledgement required by law.
Where those legal requirements have been satisfied and digital supply begins, the statutory change-of-mind cancellation right may be lost.
This does not affect your rights where digital content is faulty, misdescribed or does not otherwise conform to the contract.
4. Services Beginning During a Cancellation Period
Where you expressly request that a service begins during an applicable statutory cancellation period, we may begin providing it before that period expires.
If you subsequently exercise a valid cancellation right, you may be required to pay a proportionate amount for services already supplied where permitted by law.
Where a service has been fully performed, the statutory cancellation right may be lost where the applicable legal requirements have been satisfied.
5. How to Cancel
Where you have a legal or contractual right to cancel, you can tell us clearly that you wish to cancel by emailing:
hello@everydayfemaleathlete.com
Please include enough information for us to identify your purchase, such as your:
Name.
Email address used for purchase.
Order reference, where available.
Course, resource or service purchased.
Where consumer law requires a model cancellation form to be made available, we will provide one. You are not required to use that form if you otherwise make a clear cancellation statement.
6. Live Workshops and Events
Any additional contractual cancellation arrangements applying to a live event will be stated before purchase.
Unless otherwise stated:
Requests made more than 14 days before an event may qualify for a refund.
Requests made between 7 and 14 days before an event may be eligible for a transfer or credit at our discretion.
Requests made fewer than 7 days before an event will not normally qualify for a contractual refund.
Non-attendance will not normally qualify for a refund.
These arrangements do not override statutory cancellation rights where those rights apply.
7. Cohort-Based and Blended Education
Where a course includes scheduled teaching, tutor support, assessment or other time-dependent delivery:
Transfers and deferrals are subject to availability.
Requests should be made as early as possible.
Any administrative charge will be communicated where applicable and must be lawful.
Education, content or support already provided may be taken into account.
Repeated transfers or deferrals are not guaranteed.
8. Instalment Plans
An instalment plan ordinarily divides the total agreed course price.
It is not a pay-as-you-go arrangement unless expressly described as such.
Ending participation does not automatically cancel remaining payments properly due under the contract once applicable cancellation rights have expired.
This does not affect statutory rights or remedies arising from our breach.
9. Cancellation or Material Change by Us
Where we cancel an educational service and cannot provide a reasonable alternative, we will provide an appropriate refund relating to the cancelled element.
Where a live event is postponed, we may offer:
Attendance on the replacement date.
Transfer.
Credit.
A refund where appropriate.
10. Faulty or Misdescribed Digital Content or Services
Please contact us if you believe content or a service is:
Faulty.
Misdescribed.
Not supplied as agreed.
Not provided with reasonable care and skill where that standard applies.
We will assess the matter and provide any remedy required by applicable consumer law.
11. Refund Processing
Approved refunds will normally be returned using the original payment method.
Processing times may depend on the relevant payment provider or financial institution.
12. Contact
Email: hello@everydayfemaleathlete.com
Part Three — Website Terms of Use
1. About These Terms
These Website Terms govern your use of The Everyday Female Athlete website.
By using the website, you agree to these Terms.
2. Website Purpose
The website provides information about The Everyday Female Athlete, our professional education, resources and services.
Website content is provided for general educational and informational purposes unless expressly stated otherwise.
3. Permitted Use
You may use the website to:
Browse information.
Make legitimate enquiries.
Register for available services.
Purchase available educational services.
Access information and resources made available to you.
4. Prohibited Use
You must not:
Use the website unlawfully.
Attempt unauthorised access.
Introduce malicious software or code.
Scrape or systematically harvest information without permission.
Interfere with website security or operation.
Impersonate another person.
Infringe intellectual-property or privacy rights.
Reproduce EFA content to create competing commercial education.
5. Intellectual Property
Website content is owned by or licensed to The Blonde Collective Ltd unless expressly stated otherwise.
No intellectual-property rights are transferred to you through your use of the website.
6. Website Availability
We do not guarantee uninterrupted or error-free website access.
We may suspend, restrict, withdraw or change website functionality where reasonably necessary.
7. Accuracy and Currency
We take reasonable care to provide accurate information.
Women's health research, professional guidance and educational practice can develop over time. We therefore do not guarantee that all general educational website content will remain current indefinitely.
Product-specific contractual information is governed by the applicable Terms & Conditions of Sale.
8. External Links
Third-party links may be provided for information or convenience.
We do not control third-party websites and are not responsible for their content, availability, privacy practices or services.
9. User Submissions
Information you submit through the website must be lawful and must not infringe another person's rights.
10. Linking to Our Website
You may link to our website fairly and lawfully provided that doing so does not suggest an endorsement, approval or association where none exists.
You must not frame the website or link to it in a misleading or damaging context.
11. Liability
Nothing in these Website Terms excludes liability that cannot legally be excluded.
Subject to applicable law, we are not responsible for loss caused by:
Website unavailability outside our reasonable control.
Malicious software introduced by a third party.
Improper reliance on general educational information as individual medical or professional advice.
Unauthorised or unlawful use of the website.
12. Privacy and Cookies
Use of the website is also subject to our Privacy Policy and Cookie Policy.
13. Governing Law
These Website Terms are governed by the laws of England and Wales, subject to mandatory consumer rights that may apply.
14. Contact
Email: hello@everydayfemaleathlete.com
Part Four — Disclaimer
1. Educational Purpose
The Everyday Female Athlete provides evidence-informed professional education and general educational information relating to women's health, female physiology, coaching, exercise and associated areas.
Our content is designed to support professional learning and better-informed coaching decisions.
2. No Medical or Healthcare Advice
Our content does not constitute:
Medical advice.
Medical diagnosis.
Treatment.
Individual healthcare advice.
Psychological or therapeutic advice.
Individuals with symptoms, health concerns or questions regarding diagnosis or treatment should seek advice from an appropriately qualified healthcare professional.
3. No Healthcare Professional Relationship
Using our website, accessing our resources or participating in EFA education does not create a clinician-patient, healthcare professional-patient or therapeutic relationship.
4. Professional Scope of Practice
Learners remain responsible for working within their:
Qualifications.
Professional competence.
Scope of practice.
Insurance.
Employer requirements.
Applicable professional and regulatory standards.
Completing an EFA course does not authorise a learner to diagnose, treat or practise outside those boundaries.
5. Evidence and Professional Guidance
We aim to provide evidence-informed education based on research, professional guidance and information available when content is developed or reviewed.
Women's health research, clinical guidance and professional standards continue to evolve.
We may therefore update educational materials where appropriate, and users should consider the currency, context and applicability of information when applying their learning.
6. Individual Application
Education cannot account for every individual, client, professional environment or circumstance.
Learners remain responsible for exercising appropriate professional judgement and seeking healthcare, legal, regulatory or other specialist advice where required.
7. Outcomes
We do not guarantee any particular:
Educational outcome.
Professional outcome.
Employment outcome.
Business or financial outcome.
Client outcome.
Health or performance outcome.
8. External Content
References or links to third-party research, organisations, resources or websites do not necessarily constitute endorsement.
We are not responsible for third-party content or practices.
9. Applicable Standards
EFA education does not replace applicable legislation, clinical guidance, professional standards, employer policies, insurance requirements or regulatory obligations.
10. Liability
Nothing in this Disclaimer excludes or restricts liability that cannot lawfully be excluded.
Any limitation applies only to the extent permitted by law.
11. Contact
Email: hello@everydayfemaleathlete.com
Part Five — Accessibility Statement
1. Our Commitment
The Everyday Female Athlete is committed to making our website, professional education and digital resources as accessible and inclusive as reasonably practicable.
Accessibility is an ongoing process, and we will continue to review and improve our services as the platform develops.
2. Accessibility Standard
We aim to work towards the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA.
This is an accessibility objective and should not be interpreted as a claim that every page, platform or resource has been independently audited or fully conforms to WCAG 2.2 AA.
3. Measures We Aim to Take
Where reasonably practicable, we aim to provide:
Clear headings and page structure.
Consistent navigation.
Readable typography.
Appropriate colour contrast.
Keyboard-accessible functionality.
Alternative text for meaningful images.
Descriptive links.
Appropriately labelled forms.
Captions for video.
Transcripts where appropriate.
Accessible downloadable resources where practicable.
Responsive layouts across devices.
4. Known Limitations
Some content may not yet be fully accessible, including:
Older documents or resources.
Certain third-party platforms.
Embedded content.
Some interactive tools.
Content awaiting captions, transcripts or accessibility remediation.
We will seek to address identified barriers according to their impact, feasibility and available resources.
5. Third-Party Platforms
Some EFA services rely upon third-party platforms.
We cannot control every accessibility feature of those platforms, but accessibility will be considered when selecting and configuring services where reasonably practicable.
6. Alternative Formats
If you need information or educational material in an alternative format, please contact us.
We will consider reasonable requests and explain what can be provided and any relevant timescale.
7. Reasonable Adjustments
Learners may request reasonable adjustments relating to an EFA course, assessment, event or resource.
Requests should be made as early as practicable to:
hello@everydayfemaleathlete.com
Requests will be considered individually and handled appropriately and confidentially.
8. Reporting an Accessibility Barrier
If you experience an accessibility problem, please contact us and, where possible, tell us:
The page, course or resource affected.
The nature of the barrier.
The device, browser or assistive technology being used, where relevant.
Any alternative format or support that may assist.
9. Review
We will review this Accessibility Statement as our website, educational platform and services develop.
Statement prepared: 8 August 2026
Last reviewed: 8 August 2026
10. Contact
Email: hello@everydayfemaleathlete.com